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Why Does Facebook Suspend Accounts or report the Content Violated Community Standards

Facebook suspends accounts or marks posts as violating their community standards when their security AI is triggered. The reasons are often unknown, but can occur when the user changes their password at Facebook, posts a message manually to their feed or Facebook Messenger, or the security AI sees suspicious activity on the Facebook account. Sometimes posts are flagged by Facebook even when the post is seemingly innocuous, but the security AI sees the post as spam or other users have flagged similar post. These issues typically occur with posts that did not go through Ayrshare. Please see Facebook’s Post Blocking Guide. Steps that we recommend:
  1. Review your recent posts to ensure they aren’t spammy, political, repetitive, or posted too frequently.
  2. Double-check any URLs you’ve included, as Facebook often flags posts with suspicious links. For example, if you are using your own link shortener that might cause issues.
  3. Don’t include HTML in the post.
  4. Check your server logs for any error messages returned from /post.
  5. Have the user log into Facebook and check if Facebook asks them to take any actions or provide more information. If everything looks ok, have them check Facebook Account Status — that is the only place Facebook discloses the actual reason and the only place an appeal can be filed.
  6. If the user was suspended by Ayrshare, re-activate the user profile in the Ayrshare Dashboard.

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Check Facebook Account Status

Facebook does not return the specific reason for a restriction or a Community Standards block through the API. The reason lives in one place only: Facebook’s Account Status page. Log in to Facebook, click your profile picture (top-right), open the Help section and select Account Status. Facebook’s support assistant there shows the specific reason and lets you file an appeal. Work through whatever it asks for and wait for Facebook’s decision — until the block is lifted on Facebook’s side, posts will keep failing. A few things worth knowing:
  • The block is often placed on the Facebook account or Page rather than on an individual post, so rewriting or resubmitting the content usually will not help.
  • Relinking the Facebook account with Ayrshare will not clear an account- or Page-level restriction. On a first violation the account stays linked; the restriction has to be resolved with Facebook.
  • When Facebook supplies its own text, Ayrshare passes it through in the details field of the error response.
  • Ayrshare emails the account owner when it detects the block.
  • A repeat Community Standards violation on the same User Profile unlinks the Facebook account from Ayrshare and suspends the User Profile.
For the API error details, see Facebook Community Standards Block (code 249) and Facebook Account Restriction (code 476).

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Facebook Message: “We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later.”

If you encounter at facebook.com the message “We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later” this might mean you posted or liked too frequently, invited too many people to a Page, messaged too frequently on Facebook Messenger, or Facebook made a mistake. Facebook flagged your account a potential spammer or a bot. While there is no guaranteed remedy, we recommend decreasing your post, commenting, liking, and messaging frequency for several days. See our recommended social posting limits.

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Instagram Account Restricted

Your Instagram account may be marked as inactive, checkpointed, or restricted by Meta. This can occur for various reasons such as a security issue occurred or Instagram needs you to take an action in the app. Please sign in to the Instagram app and complete any actions the app requires to re-enable the account. If there is no action to take in the Instagram app, the issue may be resolved if you set the “minimum age restriction” to off or by country in the Instagram app settings. Please see here for detailed instructions on how to change the Instagram minimum age restrictions.
Security violations from the social networks should be taken seriously and resolved as soon as possible. Repeated violations may result in a permanent suspension of the social media account or Ayrshare account. Social networks and their partners enforce these measures to maintain a safe experience for all users and a healthy social media ecosystem.