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If you have a paid subscription, follow these steps to view your billing information or make changes to your subscription, such as adding a tax id, update billing information, or canceling your subscription:
  1. Sign in to your Ayrshare dashboard.
  2. If you have a Business Plan or Launch Plan, make sure you are switched to your Primary Profile.
  3. Navigate to the “Account” page.
  4. On the “Account” page, you will find your billing details and options to modify or cancel your subscription.
Note on Plan Upgrades
  • Self-serve: On the free Basic Plan, you can upgrade to any plan yourself from the pricing page. Within the multi-user plans, a monthly Launch Plan can upgrade to the full Business Plan directly from the dashboard.
  • Support-only (for now): Moving from the paid Premium Plan to a multi-user plan (the Launch Plan or Business Plan), or from an annual Launch Plan to the Business Plan, isn’t self-serve yet — for now, email support@ayrshare.com and we’ll handle the migration. Your connected social accounts, API keys, and settings carry over.
Please note the following important information regarding cancellations: All Account Types
  • Upon cancellation, all posts will be removed from the Ayrshare systems. However, they will still remain visible on the respective social media platforms where they were originally posted.
  • When you cancel your subscription, all information associated with your User Profiles will be permanently deleted from our system.
Business and Premium Plus Plans
  • When you cancel your subscription, it will remain active until the end of your current billing cycle.
  • You will be charged one final time on the cancellation date, as charges are processed at the end of each billing period.
  • For more details, please refer to our terms of use.
Delete Account Ayrshare accounts in good standing can be deleted by using the “Delete Account” button in the “Account” page.